Refund and Return Policy

Returns

We want you to be completely satisfied with your purchase from SDNS Eco Products. If you are not entirely satisfied with your purchase, we’re here to help.

Refunds

We offer a 30 day return policy. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

How to Initiate a Return

To initiate a return, please contact our customer service team at hello@sdnsecoproducts.com to obtain a return authorization. Our team will provide you with further instructions on where to send your return.

Shipping

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refund Processing

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Contact Information

If you have any questions on how to return your item to us, contact us at hello@sdnsecoproducts.com